Terms of Service

Ai Tech Advisory provides artificial intelligence consulting, advisory, and implementation services to business clients. Our Services include, but are not limited to, AI readiness assessments, department-level AI co-pilot deployment, AI workflow design, AI integration advisory, and related technology consulting engagements.

All Services are delivered on the basis of professional advisory engagements. The scope, deliverables, fees, and timelines applicable to each engagement are set out in a separate Statement of Work, Proposal, or Service Agreement executed between the parties. These Terms apply to all such engagements and are incorporated by reference into any such agreement.

Where you engage the Company for a specific service or purchase a product, programme, or deliverable through our website or directly with our team, you may be required to provide payment information, billing details, and other relevant information. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal authority to authorise any payment method used.

We reserve the right to decline or cancel any engagement at our discretion, including where we identify errors in pricing or scope, where fraudulent or unauthorised activity is suspected, or where the requested services fall outside our service offering.

Certain Services are provided on a recurring subscription or retainer basis ("Subscription"). Where a Subscription applies, the following terms govern:

Billing Cycle. Subscriptions are billed in advance on a monthly or annual cycle, as specified at the time of engagement. Your Subscription will automatically renew at the end of each Billing Cycle under the same terms unless cancelled in accordance with these Terms.

Cancellation. Cancellations must be submitted in writing to [email protected] and must be received no later than 14 days prior to the next scheduled billing date. Cancellations submitted after this period will take effect at the end of the following Billing Cycle.

Fee Changes. We reserve the right to modify Subscription fees at our sole discretion. We will provide no less than 30 days' written notice of any fee change. Your continued use of the Services following the effective date of a fee change constitutes acceptance of the revised fees.

A valid payment method is required to process all Subscription and engagement fees. You authorise us to charge all applicable fees to your nominated payment method. Should any payment fail, access to the relevant Services may be suspended until outstanding amounts are settled in full.

Given the professional advisory and consulting nature of our Services, and the significant preparation and resources committed at the commencement of each engagement, refunds are not ordinarily available once Services have commenced. Refund requests will be considered on a case-by-case basis at the sole discretion of the Company. Any approved refund may be subject to deduction of costs and expenses already incurred. For digital products or programmes delivered in full, no refund will be available following delivery.

Where you are provided with account access to any platform, portal, or tool as part of the Services, you are responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account. You must notify us immediately at [email protected] upon becoming aware of any unauthorised access or security breach.

7.1 No Warranty on AI Outputs. The Company makes no representation or warranty, express or implied, as to the accuracy, completeness, reliability, fitness for purpose, or currency of any output, recommendation, analysis, commentary, or content generated by any artificial intelligence system, whether deployed, configured, or recommended by us.

7.2 No Liability for AI-Generated Content. To the maximum extent permitted by applicable law, the Company expressly disclaims all liability for any loss, damage, cost, expense, or claim arising from or in connection with reliance on AI-generated content, AI co-pilot outputs, automated data commentary, AI-generated advice, or any other output produced by artificial intelligence systems. This disclaimer applies regardless of whether the AI system was deployed by the Company, recommended by the Company, or integrated into a client's operations at the Company's direction.

7.3 No Liability for AI Conversations. The Company accepts no liability for the content of any AI-generated conversation, automated response, chatbot interaction, or AI-generated communication produced through any tool or platform we deploy or recommend. AI systems may produce outputs that are inaccurate, misleading, incomplete, or otherwise inappropriate. Clients and users must apply independent professional judgement before acting on any AI-generated output.

7.4 Client Responsibility for AI Use. The client organisation bears sole responsibility for evaluating AI outputs, for decisions made on the basis of such outputs, and for ensuring that AI systems are used in compliance with all applicable laws and regulations, including but not limited to data protection legislation, employment law, financial services regulations, consumer protection laws, and any sector-specific compliance requirements. The Company's role is advisory in nature; we do not assume operational, legal, or regulatory responsibility for the use of AI systems within a client's business environment.

7.5 No Professional Advice. Nothing in our Services, AI outputs, or advisory materials constitutes legal, financial, accounting, medical, or other regulated professional advice. Clients should seek independent professional advice before making decisions that may have legal, financial, or regulatory consequences.

All intellectual property in the Services, including our website, advisory frameworks, methodologies, tools, templates, reports, and related materials, is and remains the exclusive property of My Ai Exec Proprietary Limited and its licensors. Nothing in these Terms constitutes a transfer of any intellectual property rights from the Company to you.

You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any of our intellectual property without our prior written consent. Our trademarks, trade names, and branding, including "Ai Tech Advisory" and "AITA", may not be used in connection with any product or service without our prior written consent.

Our website and Services may contain links to third-party websites, tools, or services not owned or controlled by the Company. We have no control over and accept no responsibility for the content, privacy practices, or terms of any third-party website or service. The inclusion of any link does not constitute our endorsement of the linked website. You access third-party websites at your own risk.

You agree to comply with all applicable laws, regulations, and rules in connection with your access to and use of the Services, including but not limited to laws relating to data protection, privacy, intellectual property, spam, export controls, and any sector-specific regulatory requirements applicable to your business. You agree not to use the Services for any unlawful purpose or in any manner that could damage, disable, or impair our Services or interfere with any other party's use of the Services.

Where our Services involve the use of electronic communications or data, you are responsible for ensuring compliance with applicable spam laws in your jurisdiction, including the Australian Spam Act 2003 (Cth), the U.S. CAN-SPAM Act 2003, and Canada's Anti-Spam Legislation (CASL), as applicable.

We reserve the right to suspend or terminate your access to the Services immediately and without prior notice if you breach these Terms, fail to make payment when due, or engage in conduct that we reasonably consider harmful to our business or to third parties. Upon termination, your right to access the Services will cease immediately. Clauses that by their nature survive termination — including intellectual property, indemnification, limitation of liability, and governing law — will continue in full force and effect.

As a condition of accessing and using the Services, you agree to indemnify, defend, and hold harmless My Ai Exec Proprietary Limited, its directors, officers, employees, agents, and successors from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your access to or use of the Services; your breach of these Terms or any applicable law; your use of or reliance on AI-generated outputs, recommendations, or content; any claim by a third party arising from your use of the Services; or any inaccuracy in information provided by you to the Company. This indemnification obligation survives termination of your engagement with us.

In no event shall the Company be liable for any indirect, incidental, special, punitive, or consequential loss or damage, including but not limited to loss of revenue, loss of profit, loss of business, loss of data, loss of goodwill, or any other economic loss, howsoever arising, whether in contract, tort, or otherwise, even if the Company has been advised of the possibility of such loss.

Without limiting the foregoing, the Company's aggregate liability to you in connection with any claim arising under or in relation to these Terms or the Services shall not exceed the total fees paid by you to the Company in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability that cannot be lawfully excluded under applicable Australian consumer protection legislation, including the Competition and Consumer Act 2010 (Cth).

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, the Company expressly disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.

Certain jurisdictions do not permit the exclusion or limitation of certain warranties or liabilities. To the extent that any such limitation or exclusion is not permitted under applicable law in your jurisdiction, such limitation or exclusion shall be deemed modified to the minimum extent necessary to comply with applicable law, and all other provisions of these Terms shall remain in full force and effect.

These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia in respect of any dispute arising under or in connection with these Terms or the Services.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy and any applicable Statement of Work or Service Agreement, constitute the entire agreement between the parties with respect to the subject matter herein and supersede all prior agreements, representations, and understandings.

We reserve the right to modify these Terms at any time at our sole discretion. Where changes are material, we will endeavour to provide at least 30 days' notice before the revised Terms take effect. It is your responsibility to review these Terms periodically. Your continued use of the Services following the effective date of any revision constitutes your acceptance of the updated Terms.